Privacy Policy

1. Introduction

Paperlight Tech (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services, including our AI chat assistant.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Information You Provide Voluntarily

We may collect personal information when you:

• Contact us through forms
• Interact with our AI assistant
• Request quotations
• Subscribe to updates
• Send inquiries

This may include:

• Full name
• Email address
• Phone number
• Company name
• Project details
• Messages and chat transcripts

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referring website
• Cookies and tracking data

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and requests
• Provide quotations and consultations
• Deliver services
• Improve website functionality
• Enhance user experience
• Conduct analytics
• Ensure security and fraud prevention
• Send relevant service communications

4. AI Assistant & Chat Data Processing

Paperlight Tech provides an AI-powered assistant to help users with inquiries. When using the chat assistant:

• Conversations may be stored for quality and service improvement.
• Contact details shared through the chat may be stored in our internal systems.
• Messages may be processed through secure third-party AI service providers.
• Do not share sensitive personal information (e.g., passwords, financial details) through the chat.

By submitting information via the chat assistant, you consent to being contacted regarding your inquiry.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve performance
• Analyze website traffic
• Enhance functionality

You may disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Third-Party Services

We may use third-party providers for:

• Website hosting
• Analytics services
• Email communication
• AI processing
• Cloud storage

These providers process data only as necessary to provide their services and are expected to maintain reasonable security measures.

7. Data Sharing

We may share personal information:

• With service providers assisting in business operations
• When legally required
• To protect rights and prevent fraud

We do not sell, rent, or trade personal data.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no online system can guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill service purposes
• Maintain business records
• Comply with legal obligations

10. Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Withdrawal of consent

To exercise your rights, contact us at: info@paperlighttech.com

11. Children's Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a revised "Effective Date."

13. Contact Information